Jan 16 2006
Update (3.21.06): The link to the article (below) now requires a paid subscription in order to view/read it. What a shame...
A recent article on Nature.com discusses how web surfers make a literally split-second decision on whether to stay at or leave a site.
If you can snare people with an attractive design, they are more likely to overlook other minor faults with the site, and may rate its actual content ... more favourably.